Incident or
Report security risk

Have you noticed an unexpected incident, a malfunction with health consequences, or a potential safety risk related to one of our medical devices? Please immediately inform our product safety team about the details.

Information about simple defects & repairs: Looking for support for technical defects, settings, or warranty claims without any safety risks? Please use our Contact form for customer service or contact your hearing care professional.

First name *

Surname *

Company name

Land

Postcode *

Telephone number

Email address *

Role of the reporting person*

Date of the incident*

Were there any personal injuries?*

Which product is it? *

Article number / Serial number / LOT*

Your message*

I have the Privacy Policy I have read and agree that my stated data will be collected and stored electronically for the processing of my request.*
I agree that my details may be forwarded to a suitable specialist partner/provider near me for the purpose of processing my request. Further information on this: Privacy Policy. (optional)

Incident or Report security risk

Incident or
Report security risk