Service & Contact

Instructions for use, care instructions and much more: here you will find everything at a glance. If you cannot find the information you are looking for or have questions about our products, please feel free to use our contact form.

Would you like to report a serious medical incident or a safety risk regarding one of our products? Please use our dedicated reporting form exclusively for this purpose. Reporting system for incidents

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Operating instructions

Here you will find the most recent version of our instructions for use. If you require an earlier version, please visit our Archive.

User manual Hearbow DE-EN-BR-IT-FR-ES Version 1.0 – 03/2026

PDF, 1.64 MB

User manual Viper170P DE Version 2.0 - 05/2017

PDF, 0.18 MB

Instructions for use AN-Evo1 DE Version 1.4 - 08/2017

PDF, 0.15 MB

User manual apollon DE Version 2.0 - 01/2018

PDF, 0.42 MB

User manual contact mini DE EN Version 2.4 - 11/2020

PDF, 0.68 MB

Instructions for use pan DE EN Version 1.7 - 05/2021

PDF, 0.77 MB

User manual contact star evo1 DE Version 1.10 - 06/2021

PDF, 0.21 MB

Instructions for use contact forte DE Version 1.0 - 09/2020

PDF, 2.11 MB

Notice for users within the European Union

Our Instructions for use are available to you here in electronic format. You can request a printed version free of charge at any time.

This will be sent to you within 7 calendar days. To do this, please contact us at order@bhm-tech.com or use our contact form.

Information on disposal & the environment (WEEE / packaging)

As a manufacturer of medical products, the BHM-Tech Production Company m.b.H. assumes responsibility for the entire life cycle of our products and their packaging.

1. Disposal of packaging (Packaging Ordinance / PPWR)To save resources, we rely on recyclable packaging materials. To fulfill our legal obligations regarding recycling and disposal, we participate in the collection and recycling system of ARA (Altstoff Recycling Austria AG).
Please separate the packaging materials that are generated (e.g., cardboard packaging, paper, plastics) and take them to the local waste collection systems.

2. Disposal of electrical and electronic equipment (WEEE)

To save resources, we rely on recyclable packaging materials. To fulfill our legal obligations regarding recycling and disposal, we participate in the collection and recycling system of ARA (Altstoff Recycling Austria AG).
Please separate the packaging materials that are generated (e.g., cardboard packaging, paper, plastics) and take them to the local waste collection systems.

For B2B customers & professional partners:

The disposal of professionally used electrical appliances takes place in cooperation with regional disposal partners such as the UDB (Environmental Service Burgenland) and in accordance with the respective national regulations. For information on proper disposal, please contact directly regulatory.request@bhm-tech.com.